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Forum Help, Abbreviations and FAQ's Use this forum if you wish to leave our Administrators or Moderators any messages. It can be used for feedback, suggestions or technical support. Or you can just leave our moderators really nice comments to tell them what a great job they are doing!


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Old September 2nd, 2007, 04:40 PM
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Thumbs up Platinum & Life Membership - How To Upgrade

IT'S BACK! Yes, due to overwhelming demand, Platinum & Life Membership is back.

Here are the details if you wish to upgrade to Platinum or Life Membership.

Platinum Membership is an annual fee of $39.95 (just under 11c per day!). IMPORTANT NOTE: If paying via PayPal, membership payments are deducted annually through PayPal's subscription service, so if you don't want it to come out automatically every year, you need to cancel the subscription after your payment. Paypal requests the deduction, not us, you need to understand this when you sign up. It's not a once-off payment, it comes out annually unless you cancel it.
Lifetime Membership is a once off fee which lasts 30 years LOL and is $129.95
* If you are a Platinum member already and are upgrading to Life, you get a reduced Life fee dependent on how long you have been a Platinum member.

Once you have been a Platinum member for 5 years (i.e. made 5 payments) you will gain free Life membership. As you can see it works out to be more cost effective to go Life, but we have these options to help meet budgets.

What do I get with my Platinum membership?

Platinum & Life members receive:

* An avatar designed for them
* A BellyBelly email address, i.e. yourname@bellybelly.com.au, which is accessible via your email programs and webmail, anywhere in the world
* Access to the exclusive Platinum areas, including 'Ask Our Professional Support Panel'.
* Discounts on products, services and events
* Selling ability in the classifieds including auctions, buy now and Paypal payment options
* Life Members receive 5% discount in the BellyBelly Online Store & BellyBelly Pregnancy Centre (products only, not services or external workshops not run by BellyBelly)
* Full private messaging access with a limit of 100 messages (standard members have 10)
* Access to the games Arcade which includes tournaments to play against other members
* Special member-only days/sessions in the BellyBelly Pregnancy Centre
* A warm and fuzzy feeling for supporting BellyBelly and contributing to the running and improvement of the site.

Can I pay for platinum membership for a friend, or can I buy one for a present/surprise for a member?

You sure can. When you go to the subscription page, you will see your username in the top box. If you want to make a subscription for yourself, it stays like that - don't touch it.

If you would like to make it for a friend, you must have their exact username in that box or it will not work - the database will not understand. So please if you do use this feature for someone else, make sure you copy and paste their username in or else type it in exact as you see it on the forums.

How do I pay for Platinum or Life membership?

Our preferred way is to simply click THIS link and select the right option. This will take you to Paypal to pay. You do not need a Paypal account to pay - please look for the link which says the option to pay without signing up. This will set you up immediately with no waiting for funds clearing into the BellyBelly account and then for us to set you up manually. Please scroll down the bottom of this post for tips on paying via PayPal.

What if I don't have a credit card to pay with?

Simply email a moderator or post in the forum help forum to ask for the BellyBelly account details for an internet or bank payment. One of the moderators will email the details to you. Please email Kelly (at her first name @bellybelly.com.au) once this is done, cc'ing Astrolady (her forum name @bellybelly.com.au) who is the Platinum Member Manager! PLEASE NOTE: When you pay via direct deposit, please use your username as the reference for speedy identification and processing and please be patient, it can take 2-3 days for funds to clear sometimes especially over weekends, and then both Kathryn and I need to be available to do the work needed - we're always doing alots of other things, so when we get a moment we'll set you up. This is another reason why we prefer PayPal, it is set up instantaneously.

So, if paying by direct deposit, we need approximately 5-7 days to upgrade you from the day you transfer the funds. Please allow for this time before contacting us, as it just adds more emails to our inboxes and slows us down

How quickly will I get access when I upgrade?

If you pay via PayPal, you will get instant access to the Platinum area which will tell you how to set up your avatar and email address. This may take 1-2 weeks to complete (often sooner) as there are many upgraded members now and all requests go into a queue and are done as soon as we can, but we're busy mums! So we'll get onto it as best we can. If it's taken more than two weeks, please shoot us a reminder and we can give you an ETA.

Any other questions?

Please post any questions for help below.

Thank-you for your support

*IMPORTANT NOTE:* If you don't have a Paypal account or don't want to sign up for one (it's free), after you click the button above, you'll need click the link to pay without signing up, on the left side of the page as per the below screenshot (you can't click on it here, you need to do this though the button):

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Last edited by BellyBelly; July 18th, 2008 at 09:11 AM.
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Old July 16th, 2009, 10:24 AM
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PM me with the right username missymoo. It doesn't go to the person automatically I have to manually do it
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Old August 19th, 2009, 05:55 AM
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Morning ladies,

I paid for my Platinum Membership over the weekend, but am yet to recieve access to the 'Platinum Members Area'.

Just confirming that my payment has been received?

Thanks, Nicole
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Old October 4th, 2009, 09:13 PM
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Default Membership??

hello!

Just wanted to make sure you have recieved my payment! I'm not sure I did it right and I don't have access yet!

Thanks!!
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Old October 5th, 2009, 10:38 AM
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Hi Tree

I have sorted it all out for you.
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Old November 5th, 2009, 09:48 AM
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Default Platinum Membership

HI There,

I paid for my platinum membership over a week ago and I have heard nothing.

I also tried to email last week, but have had no replies I am starting to get worried that my money didn't make it to you guys (although its come out of my bank)

Any response would be much appreciated.

Kimberley
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Old November 5th, 2009, 09:50 AM
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Oh, and I forgot to mention I paid via paypal
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Old November 5th, 2009, 10:56 AM
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I'll flag this for Kathryn for you
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Old November 5th, 2009, 03:27 PM
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Kimmi.. Cause your a registered user, you actually did the for a friend subscription. This is why it never went through automatically. I have fixed your subscription for you.

As for not receiving a response to emails. I have been extremely busy during this last week, so I apologise for that delay.
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Old November 6th, 2009, 09:34 AM
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Thanks heaps I just wasn't sure if I had done the right thing (turns out I didn't)

Thanks again.

Kimberley
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