Oh sweetie, I've only just returned home and seen your post. You're not melodramatic and you were treated dreadfully.
All of my feelings about Liebling and the hospital were glossed over at the time. The HV didn't seem that bothered and the midwives were awful. BUT when I said I wanted a face-to-face meeting before I put in a written complaint, I was heard.
(Incidentally, since that meeting with the midwife and me telling
DH what happened, he is now livid how the hospital tret me and is furious they forced drugs on me that killed Liebling... sometimes having someone else back you up is worthwhile! He has been discussing this with anasthaesiologist people now because it's his genetic problem that led to this. So that's another problem solved for me should we ever have another. Prior to this he was a big part of the problem, telling me that I did have a problem birthing and the hospital only wanted to help.)
I'm having another meeting on Monday to ensure that I don't need further counselling to sort this out. It's the very least that should be offered,
IMO.
A written complaint should ALWAYS be copied to your MP and the Dept. of Health if you've had a bad telephone experience. And feel free to PM me with it as I used to work in a hospital so know vaguely how these complaints should go. Always remember to put names in as well as times if you can. I'm so pleased I posted everything down to the last minute on BB so I could use that, but if you're not quite so obsessive as I am then talk to your OH and get some rough times and actions together first.
Hugs to you.
eta - they do turn posterior babies in labour: by shoving a hand up and twisting, then complaining that you're tensing too much from the pain, even with the epidural. I remember that. My legs are going to be crossed for another few weeks now... posterior labour was NOTHING to that horrid man and his maheusive hand.