[*Paula*]

Just thought i would pop in and share my experience with IVF Aust. I was at the Kogarah clinic for BT and at Maroubra for TF and EPU, but im sure the process would be similar at either.

It is true that they only do EPU on specific days unlike SIVF. BT's are done by appoinment (not always convenient times) not on a first in first served basis and they would always be running late. Another thing that i didnt like was the fact that i had to go to a different clinic to do the procedures. This meant that my file would be constantly transfered from clinic to clinic and whenever i was at Maroubra no one could answer my questions or know what was going on and if i was to call Kogarah that day, they didnt have my file so they couldnt help me much either (there arent nurses assigned to each FS like at SIVF). Plus EPU and ET was never done by my FS, just whoever was there on the day. I basically had a different person everytime.

These are just a few differences that i can think of that i have noticed since moving to SIVF. Now being at SIVF i feel like i am my FS patient not just another number at a big clinic.